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Frequently Asked Questions

  • What are the shipping policies?
    For orders placed within India INR Free Shipping on Orders above Rs. 2500. Shipping charges of Rs. 100 apply for orders below Rs. 2500. The shipping fee is non-refundable in the case of returns. For orders placed outside of India USD Free Shipping on orders above 100 USD. Shipping charges of 20 USD apply for orders below 100 USD. Pound sterling Free Shipping on orders above 100 Pounds. Shipping charges of 20 Pounds apply for orders below 100 Pounds. Euro Free Shipping on orders above 100 Euro. Shipping charges of 20 Euro apply for orders below 100 Euros. Singapore Dollar Free Shipping on orders above 150 SGD. Shipping charges of 30 SGD apply for orders below 150 SGD. Canadian dollar Free Shipping on orders above 150 CAD. Shipping charges of 30 CAD apply for orders below 150 CAD. Australian dollar Free Shipping on orders above 150 AUD. Shipping charges of 30 AUD apply for orders below 150 AUD. Japanese yen Free Shipping on orders above 11000 Yen. Shipping charges of 2200 Yen apply for orders below 11000 Yen. Hong Kong dollar Free Shipping on orders above 1000 HKD. Shipping charges of 200 HKD apply for orders below 1000 HKD. Thai baht Free Shipping on orders above 3750 Baht. Shipping charges of 750 Baht USD apply for orders below 3750 Baht.
  • What are the exchange and returns policies?
    India To start your return process, go to Order History > Select Order > Return/Exchange Returns or exchanges within 15 days of receiving your order. Conditions: We request you return the orders in the original packing with tags intact. Should not have visible signs of used, laundered or customer damage. Size exchanges can be arranged depending on availability. Returns and exchanges are not valid for items in the sale. Items once exchanged cannot be returned. The shipping fee will not be refunded in any circumstances. Returns: International No exchange or return for international orders at the moment. In case of any issue with the product, get in touch with our customer care team. Cancellations You can cancel your orders within 24 hours. Orders once dispatched cannot be cancelled.
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